Terms & Conditions

Term and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

 The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Companys terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to Ecobreakers Company registered at company house number 08204713.. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Clients needs in respect of provision of the Companys stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

1. Before placing an order to avoid any hassle, please must contact us through email or by phone  to check the CONDITION,AVAILABILITY and COMPATIBILITY.

2. Postage price may vary from place to place and depends on the size of item. Therefore please ask postage price.

3. All the items will be sent out only on card registered address.

4. If the customer will not follow the above term and condition 25% handling charges will be deducted in case of any refund

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                          Privacy Policy

ECO BREAKERS currently uses paypal to carry out financial transactions on our behalf. This means that your financial information is provided in a secure environment and encrypted during transmission. Once you progress to the checkout process you will be redirected to a secure page powered operated by Barclays. ECO BREAKERS does not receive details of the payment card used to carry out the transaction. We do not and will not at any time store financial information of our customers.

 Protection of Our Organization and Others

We will release personal information where required to do so by law and when we believe release is necessary to comply with law, to enforce our Terms and Conditions and company policy as detailed on this site or to protect the rights, property or safety of our organization or customers. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

 Collection and Use of Personal Information

The information we learn from visitors to our site helps us to personalize and improve your experience with us. We will use the information provided to:

·         Handle orders (deliver products and process payments)

·         Communicate with you about your orders, new products and special offers

·         Update our records and customer accounts

·         Display content such as wish lists and customer reviews

·         Recommend merchandise and services that might be of interest to you

·         Improve our store and platform, prevent or detect fraud or abuse of our websites

·         Enable third parties to carry out technical, logistical or other functions on our behalf

We will not sell, rent, share or otherwise disclose personally identifiable information from our customers for commercial purposes in a way that is contrary to the commitments made within these terms and conditions. You can opt out of marketing communications within the “my account” area.

Disclaimer Exclusions and Limitations

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

                               Disclaimers

ECO BREAKERS does not store and will not at any time store any financial details of any of our customers. ECO BREAKERS does not accept liability for any loss, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, goods purchased through the site and information transmitted over our system. In particular, Excel Parts, nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies or errors.

                            Return, Refund or Replacement

Please use the Customer Service Number 0044 (0) 121 647 6859 to contact us for authorization to return an item that you have purchased through Excel Parts. If an item is authorized for return, whether for refund or replacement, you will need a returns document which we will send to your registered email address for inclusion within the parcel. In order for the item to be accepted you must label the box with the returns number which will be on the returns document we provide.

 If an item is agreed for exchange or refund due to fault, damage we will arrange for collection of the item from the address it was delivered to. A replacement or refund can only be transacted upon receiving the original item at the agreed returns address.

We reserve the right to issue an ECO BREAKERS voucher in place of a refund in special circumstances or where we are making a refund as a gesture of goodwill.   We reserve the right not to accept returned items if the process described above has not been followed.

Damage in Transit

If you receive delivery and the contents have been damaged in transit, Please do not accept the parcel and informed us ASAP.

Faults (Within 30 days of Receipt:

You have the right to return a faulty item within 30 days of delivery and inform us within 24 hours. Please keep all the warranty information that accompanies your item as this may be needed should there be a fault. 

Faults (After 30 days of Receipt:

 Please note all of our used component comes with 30 days warranty while new component come with standard 12 month warranty3jhny6 

Mispicks or Incorrect Item:

As soon as you find out we've sent you an incorrect item contact Customer Services. Any errors on the part of ECO BREAKERS / must be notified to our Customer Services team by telephone or email within 48 hours of delivery. 

          Returns or Exchanges after 30 Days: 

We are unable to exchange or refund items that are not damaged, defective or incorrect outside of 30 days.

By law, customers located in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered
Where you are withdrawing from your purchase within the seven working day cooling-off period, and there has been no error on our part, we will refund the cost of the item and the cost of sending the item to you as follows:

·         Where you are cancelling an item that was part of a larger order and dispatch has not yet taken place we'll refund the entire order and raise a new order to exclude the cancelled item.

·         Where you are cancelling an entire order and dispatch has not yet taken place we'll refund the entire order.

·         Where delivery has already taken place or the item/order is already on its way to you, you will need to return the item or order (at your cost) to the agreed returns address or refuse delivery.  We cannot process any refund until the goods are returned to us in as past condition.

·         We will refund only standard (Airmail) postage charges for items delivered outside the UK

·         Please note that you will be responsible for the cost of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective.

Items Returned Within 30-Days but After the 7 days:

Where you are withdrawing from your purchase between seven and 30 days after delivery and there has been no error on our part we will refund only the cost of the item. Items must be returned with any seals and shrink-wrap intact and must have labels attached. We will not refund the cost of delivery, other services provided to you in connection with your purchase or costs you incur when returning the item to us, unless your item is damaged or faulty.

Voucher Refunds:

If you subsequently return an item for which you used a voucher as part or full payment, we will issue a new voucher into your ECO BREAKERS account.

Payment

 Cash or Personal Cheque with Bankers Card, all major Credit/Debit Cards and Bankers Draft are all acceptable methods of payment. Our Terms are payment in full within thirty days. All goods remain the property of the Company until paid for in full. Money that remains outstanding by the due date will incur late payment interest at the rate of 2% above the prevailing Bank of England's base rate on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Returned cheque will incur a £25 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

 Once Your Order is Received

Orders received are not deemed to be accepted until payment has been confirmed by the issuing bank of the payment card used to complete your order. Once payment has been confirmed orders will be processed within 24 hours and we aim to deliver within 1-2 working days from the point your payment is confirmed.

Your order number will be confirmed to the email address registered with us and our customer services team is available between the hours of 9 a.m. and 6 p.m., Monday to Friday (excluding bank holidays) for assistance get in touch by email at info@Excel parts.co.uk

Acceptance of your order, which is decided by the Company, shall be a contract of sale subject to these terms and conditions which shall prevail over any other document or communication from the Customer, unless cancellation is made under the 7 working day cooling off period as detailed below in the Returns, Refunds and Replacements section of these Terms and Conditions. 

 Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Like most interactive web sites this Company’s website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Link to This Website

You can create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

  Links From this Website

We do not monitor or review the content of other partys websites which are linked to from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Communication

We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers. This company is registered in England and Wales, ECO BREAKERS LTD Company No. 08204713

 Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.

Notification Of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis. These terms and conditions form part of the Agreement between the Client and us. You accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.